How Far is Too Far When Advising Pet Parents? When, How and If Veterinary Professionals Should Offer Unsolicited Pet Care Advice
How far is too far for veterinary professionals to offer pet care advice? Should veterinary professionals offer unsolicited advice? If so, what are the best tactics? What are the risks? This week we discuss this and a WHOLE LOT MORE!
Hosts Dr. Ernie Ward and Beckie Mossor, RVT tackle the topic of if or when should we stick our “professional noses” into pet parents’ business? When is it appropriate or not? This episode is as painful as a prong collar on a Shih tzu… and, yes, we go there, too!
Beckie kicks things off by retelling a recent trip to a pet store in which she couldn’t help but offer unsolicited (and free!) advice on a chew bone purchase. You’ll have to listen to find out how it ended. (Hint: Dr. Ward describes it as “tossing a hand grenade behind your back as you leave the pet store!”)
Dr. Ward shares the colorful names he was called when he intervened after witnessing rather rough treatment of a dog during a run and Beckie reminds us of a past episode in which we discussed questionable care on an airplane. So much business to stick our noses into!
Dr. Ward shares his top communication tactic he always employs whenever offering advice, so be sure to let us know if you’ve tried his advice with your clients or pet parents.
Viewfinders, this is another tough topic with no easy (or clear) answers, but we share loads of practical tips and assistance.
And a huge thank you to everyone who leaves us 5-star reviews on Apple Podcasts! We read them all and you make all the time and effort to make this podcast for the past 4.5 years worthwhile. If you haven’t yet, please do us a favor and leave us a review! It means the world to us!
iTunes: http://bit.ly/VetView
Google Podcasts: http://bit.ly/GoogleVV
Spotify: https://bit.ly/VetViewfinder
Stitcher: http://bit.ly/StVetView
TuneIn Radio: http://bit.ly/TIVetView
Instagram: https://www.instagram.com/VeterinaryViewfinder