Dr. Ernie Ward and Beckie Mossor, MPA, RVT, have co-hosted their award-winning weekly veterinary podcast since 2016.

Each week, they “tackle the toughest topics in veterinary medicine,” highlighting controversial issues and trending news, introducing veterinary key opinion leaders and provocateurs, and offering solutions to the myriad challenges facing the veterinary profession.

 

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Colorado Prop 129 Explained: Animal Law Expert Breaks Down New VPA Role
Colorado Prop 129 Explained: Animal Law Expert Breaks Down New VPA Role

In this episode of “The Veterinary Viewfinder,” hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, discuss Colorado's groundbreaking Proposition 129, which officially establishes the role of Veterinary Professional Associates (VPAs). Renowned animal law attorney Mark Cushing, a leading voice in shaping veterinary legal frameworks around the U.S., joins the conversation.  

Proposition 129 introduces VPAs, a new position aimed at expanding the scope of veterinary teams. Mark Cushing shares his perspectives on Prop 129 as he is driving between law conferences to break down the specifics of this legislation, dispel common misconceptions, and explain its implications for clinics, clients, and the future of veterinary care. From addressing workforce shortages to potential challenges in implementation, this episode unpacks it all. 

Whether you’re a clinic owner, credentialed veterinary technician, or a curious veterinary industry professional, this discussion offers valuable insights into how this legislation could influence veterinary practice nationwide. Tune in to learn what Prop 129 really means for veterinary teams and how it might shape the future of the profession. 

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National Veterinary Receptionist Week April 24-30, 2022

Happy National Veterinary Receptionist Week! This week we celebrate the incredible veterinary receptionists that make our lives so much better! April 24-30, 2022

Hosts Dr. Ernie Ward and Beckie Mossor, RVT share the many reasons that veterinary receptionist are integral - and essential - members of the veterinary healthcare team.

Veterinary receptionists are the initial, and often final, point of contact for pet parents in a veterinary clinic, answer medical and pet care questions, and handle a host of challenging client interactions - Let's Show Veterinary Receptionists the Love They Deserve!

Our hosts discuss the evolving terminology of veterinary receptionists, including customer service representatives (CSR's) and Dr. Ward's own "Client Coordinators."

They share why front desk turnover rates may be affecting a clinic's growth, and why low wages and benefits may be a part of the problem. Roles, responsibilities, and training are also covered in this dynamic conversation.

Viewfinders, we hope you'll find this podcast inspiring and encourage you to celebrate your veterinary receptionists this April!

For more information, visit https://www.veterinaryreceptionistweek.com

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