Have you ever been told to “quiet down the laughter” in your clinic? What about “lighten up on the good vibes and get serious”? Can you be playful, happy, and joyous and still be productive and provide excellent patient care? Well, yeah.

This week hosts Dr. Ernie Ward and Beckie Mossor, RVT discuss what happens when management kills the joy of working in a veterinary clinic. Whether a clinic’s leadership means to or not, by discouraging playful interactions between coworkers, they may be contributing to burnout, poor productivity, and even suboptimal patient care. No bueno.

Dr. Ward shares some interesting studies of Navy SEALS and the neurobiology of laughter and joy and why “a happy treatment area is a productive one.” Science.

Beckie digs deep into how veterinary ER teams rely on humor to get through stressful times and how keeping things light can benefit your clinic.

Viewfinders, this is another important topic that isn’t discussed enough in the veterinary profession. How do you find joy and humor in your work? Let us know!

It’s been quite the year for being short-staffed due to sickness in veterinary clinics. COVID-19, seasonal flu, curbside practice and the enormous emotional toll veterinary professionals are paying have led to workplace shortages. And even shorter tempers.

Hosts Dr. Ernie Ward and Beckie Mossor, RVT discuss how to deal with unexpected staff shortages in veterinary practice. Whether due to physical illness or emotional depletion, how can your team prepare for last-minute “call-in sick?”

Our hosts share personal stories, experiences, and solutions that every team needs to hear. Whether you work with 150 or 5 co-workers, there’s at least one tip you can apply to your personal life and professional environment in this week’s episode.

As Beckie says, “If you’re struggling, rewind this podcast and play it for your manager or owner!”

Stay safe and sane out there, Viewfinders! Let us know how you deal with being short-staffed due to sickness in your clinic!

The title "veterinary technician" is moving out! This week Dr. Ernie Ward and Beckie Mossor are joined by the National Association of Veterinary Technicians in America (NAVTA) Executive Director, Julie Legred, CVT, while Dr. Cyndie continues to enjoy (?) maternity leave. Julie discusses the recent official announcement of the name change from "veterinary technician" to "veterinary nurse,"   how the credentialing and transition will occur, and a new support staff training program from NAVTA. The trio have a wide-ranging conversation on finding happiness and meaning in the profession, what's the best advice for new colleagues, and how Julie finds balance with a husband, four sons, managing a HUGE swine business in Minnesota, and changing the world. 

It's a hard knocks life. In this episode, veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor share some of the hard lessons they wished they'd teach in school. At least you'll have the chance to learn these oftentimes painful lessons from the comfort of your listening device... Join us at Facebook/Veterinary Viewfinder and Twitter @VetViewfinder.