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Nov 13, 2024

Recognizing Our Often Unsung Heroes: It’s Veterinary Practice Manager Recognition Week Nov 10-16, 2024!

Nov 13, 2024

In this week’s episode of “The Veterinary Viewfinder,” Dr. Ernie Ward and Beckie Mosser, RVT, MPA, shine a spotlight on the crucial yet often unsung role of veterinary practice managers.

November 10-16, 2024, is Veterinary Practice Manager Recognition Week, a time dedicated to acknowledging the dedication and tireless efforts these professionals bring to veterinary clinics.

Dr. Ward and Beckie dive into practice managers' daily responsibilities and challenges, from streamlining clinic operations to fostering a positive workplace culture that helps teams thrive despite challenges. They share insights on how these managers create stability and continuity, ensuring clinics run smoothly and clients receive the best care. The episode also highlights ways veterinarians and teams can show their appreciation and make practice managers feel valued, from a simple thank-you to organizing small celebrations in their honor. Tune in to discover why a strong practice manager can genuinely be the backbone of a veterinary clinic!

Nov 13, 2024

Latest Podcast Episodes - Click to Listen

Dr. Ernie Ward 6/3/20 Dr. Ernie Ward 6/3/20

Could Anivive's FIP Drug Treat COVID-19? Drs. Dave Bruyette, Chad Dodd, and CEO Dylan Balsz

Could an experimental Feline Infectious Peritonitis (FIP) drug be the secret to treating human COVID-19?

This week we’re thrilled to bring you an exclusive interview with the California-based Anivive Lifesciences team to discuss their recent FDA submittal to use their experimental FIP drug on human coronavirus patients.

Anivive’s Founder & CEO, Mr. Dylan Balsz joins us along with Dr. David Bruyette, Chief Medical Officer, and Dr. Chad Dodd, Chief Commercial Officer to share their exciting story.

Hosts Dr. Ernie Ward and Beckie Mossor, RVT learn about how a companion animal drug company’s deep research and experience with coronaviruses is helping develop an advanced treatment for for humans suffering from COVID-19.

This conversation emphasizes the importance of the One Health concept, how veterinarians are uniquely poised to tackle pandemics, and the exciting prospects for using software to accelerate biotechnologies and usher in medical breakthroughs for both humans and animals.

And Dr. Dave Bruyette. Anytime you have the chance to learn from Dr. Bruyette, don't pass it up!

Dr. Ernie Ward 5/27/20 Dr. Ernie Ward 5/27/20

Post-Pandemic Pet Problems: How to avoid missing socialization, immunization, and essential veterinary care in the Pandemic Pet Generation

As people begin to return to work and resume the “new normal” of daily life, many veterinary professionals worry if we are communicating adequately with millions of new “pandemic pet parents.”

This week, hosts Dr. Ernie Ward and Beckie Mossor, RVT tackle the topics of how to ensure pet parents don’t miss essential veterinary care and services, socialization and training tips, and how to stay connected with your team during these stressful times.

The pair share stories from veterinary clinics around the country (good and not so good), offer advice on conducting online puppy socialization classes, tips for hosting Pandemic Pet Parent live webinars and “pawty’s,” and why you should offer dog training programs during this time.

The hosts also discuss the importance of paying close attention to the emotions of your team during the recovery period. Dr. Ward shares a recent story of the disconnect between a veterinary practice owner’s cheerful assessment of team morale and the harsh reality presented by the Practice Manager. Beckie provides guidance on creating a workplace where staff members can feel safe discussing their true feelings and concerns.

This is a wide-ranging an inspirational conversation packed with practical advice for any general veterinary practice.