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Nov 13, 2024

Recognizing Our Often Unsung Heroes: It’s Veterinary Practice Manager Recognition Week Nov 10-16, 2024!

Nov 13, 2024

In this week’s episode of “The Veterinary Viewfinder,” Dr. Ernie Ward and Beckie Mosser, RVT, MPA, shine a spotlight on the crucial yet often unsung role of veterinary practice managers.

November 10-16, 2024, is Veterinary Practice Manager Recognition Week, a time dedicated to acknowledging the dedication and tireless efforts these professionals bring to veterinary clinics.

Dr. Ward and Beckie dive into practice managers' daily responsibilities and challenges, from streamlining clinic operations to fostering a positive workplace culture that helps teams thrive despite challenges. They share insights on how these managers create stability and continuity, ensuring clinics run smoothly and clients receive the best care. The episode also highlights ways veterinarians and teams can show their appreciation and make practice managers feel valued, from a simple thank-you to organizing small celebrations in their honor. Tune in to discover why a strong practice manager can genuinely be the backbone of a veterinary clinic!

Nov 13, 2024

Latest Podcast Episodes - Click to Listen

Dr. Ernie Ward 2/24/21 Dr. Ernie Ward 2/24/21

Sick of Being Short-Staffed by Sick Staff?

It’s been quite the year for being short-staffed due to sickness in veterinary clinics. COVID-19, seasonal flu, curbside practice and the enormous emotional toll veterinary professionals are paying have led to workplace shortages. And even shorter tempers.

Hosts Dr. Ernie Ward and Beckie Mossor, RVT discuss how to deal with unexpected staff shortages in veterinary practice. Whether due to physical illness or emotional depletion, how can your team prepare for last-minute “call-in sick?”

Our hosts share personal stories, experiences, and solutions that every team needs to hear. Whether you work with 150 or 5 co-workers, there’s at least one tip you can apply to your personal life and professional environment in this week’s episode.

As Beckie says, “If you’re struggling, rewind this podcast and play it for your manager or owner!”

Stay safe and sane out there, Viewfinders! Let us know how you deal with being short-staffed due to sickness in your clinic!

Dr. Ernie Ward 9/16/20 Dr. Ernie Ward 9/16/20

Tik Tok Vets and 30-second Pet Education: Is the social media experiment helping or hurting pets and veterinary professionals?

Pet parents and veterinary professionals are increasingly getting their news, information, and even medical advice from social media. With the trend toward shorter forms of content, is this helping or hurting pet care and veterinary professionals?

This week our co-hosts Dr. Ernie Ward and Beckie Mossor, RVT tackle the impact Tik Tok, Instagram, Snapchat are having on the veterinarians, veterinary technicians, and pet parent. What effect is this global “social experiment” of social media having on the quality of life, health, and overall wellbeing for both people and pets?

The pair offer solutions for veterinary professionals interested in learning more about what pet parents are asking about online (Dr. Ward describes how he uses “social listening”) and Beckie explores the pros and cons of super-speedy scrolling and “meme learning.”

Viewfinders, this is a candid conversation about a topic that continues to affect the world. How are you using social media, especially short-form media in your practice? What do you think about veterinary professionals and pet parents using these platforms as their primary means of information? What are some of your favorite - and unfavorite - influencers?

Viewfinders, thank you again for your loyal listening as we near our FOUR YEAR ANNIVERSARY!! Stay safe and give your pets a hug from us! See you next Wednesday!