Dr. Ernie Ward and Beckie Mossor, MPA, RVT, have co-hosted their award-winning weekly veterinary podcast since 2016.
Each week, they “tackle the toughest topics in veterinary medicine,” highlighting controversial issues and trending news, introducing veterinary key opinion leaders and provocateurs, and offering solutions to the myriad challenges facing the veterinary profession.
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Rising Complaints about Veterinary Prices - Tips for Preventing and Handling
For the past 7.5 years, the Veterinary Viewfinder has strived to tackle the toughest topics in veterinary medicine each week. This week, we’re revisiting one of our favorite tough topics: money. Lately, social media seems abuzz with folks complaining about the high cost of veterinary care. This week, we want to dive a little deeper into some of the causes of these complaints and steps you can take when you're face-to-face with an upset client.
Hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, share their experiences with clients complaining about veterinary prices and offer advice on preventing misunderstandings and how to effectively and respectfully handle them when they arise.
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