What happens when you promote a staff member to a new position or role and it doesn’t work out? What if the staff members want to return to their previous positions? How do we successfully expand our team members’ roles, responsibilities, and duties and “promote from within?” Viewfinders, we’ve got a lot to discuss in this episode!

Hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, tackle the tough topic of job promotions gone bad. More importantly, our podcasters provide you with a variety of ways to support, coach, and set yourself or your employees up for success in transitioning to a new job position.

The podcast begins with a real-life question Dr. Ward recently received about handling a veterinary technician struggling after being promoted to clinic manager. The veterinary practice owner feared she’d have to fire the employee after she failed to succeed in management. Our hosts have a lot to say about this, as well as tips for avoiding this sort of dilemma.

Beckie shares how to handle the potential vacancy left behind when you promote a staff member. Preparation, planning, and communication are critical elements of a successful job transition and promotion-from-within scenarios.

Viewfinders, there’s a lot to learn in the podcast about helping people succeed in your practice. Please share your thoughts and experiences with us on our Facebook or Instagram pages or email us at veterinaryviewfinder@gmail.com.

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Feedback: everyone needs it to improve. But what happens when we get unexpected negative feedback? How can veterinary professionals separate “context from content” and learn the valuable lessons nearly any form of feedback offers? For a “profession of perfectionists,” there’s a lot to discuss in this episode!

Hosts Dr. Ernie Ward and Beckie Mossor, RVT, start by defining what valid feedback looks like in veterinary practice. From there, they review why nearly any form of feedback can be beneficial for your professional (and perhaps personal) growth, why your network is essential in evaluating feedback, and how to remain in control, even when you don’t like what, or how, feedback is being delivered.

Viewfinders, there’s a lot to consider in this podcast that transcends “feedback.” We’d love to hear your thoughts!

And we’d appreciate you giving us feedback over on Apple Podcasts by pressing the 5-stars! Your review really helps us reach more of our colleagues!