Dr. Ernie Ward and Beckie Mossor, MPA, RVT, have co-hosted their award-winning weekly veterinary podcast since 2016.

Each week, they “tackle the toughest topics in veterinary medicine,” highlighting controversial issues and trending news, introducing veterinary key opinion leaders and provocateurs, and offering solutions to the myriad challenges facing the veterinary profession.

 

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Recognizing Our Often Unsung Heroes: It’s Veterinary Practice Manager Recognition Week Nov 10-16, 2024!
Recognizing Our Often Unsung Heroes: It’s Veterinary Practice Manager Recognition Week Nov 10-16, 2024!

In this week’s episode of “The Veterinary Viewfinder,” Dr. Ernie Ward and Beckie Mosser, RVT, MPA, shine a spotlight on the crucial yet often unsung role of veterinary practice managers. 

November 10-16, 2024, is Veterinary Practice Manager Recognition Week, a time dedicated to acknowledging the dedication and tireless efforts these professionals bring to veterinary clinics. 

Dr. Ward and Beckie dive into practice managers' daily responsibilities and challenges, from streamlining clinic operations to fostering a positive workplace culture that helps teams thrive despite challenges. They share insights on how these managers create stability and continuity, ensuring clinics run smoothly and clients receive the best care. The episode also highlights ways veterinarians and teams can show their appreciation and make practice managers feel valued, from a simple thank-you to organizing small celebrations in their honor. Tune in to discover why a strong practice manager can genuinely be the backbone of a veterinary clinic!

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Latest Podcast Episodes - Click to Listen

Dr. Ernie Ward Dr. Ernie Ward

Exit Interview Disasters - Should You Even Bother?

We often talk about the alleged importance and benefits of exit interviews in the veterinary profession. But what happens when an exit interview turns into a slug-fest? Do you really get truthful information? This week we discuss the pros and cons, risks and benefits of exit interviews, and whether you should even bother in 2022.

Hosts Dr. Ernie Ward and Beckie Mossor, RVT share a recent question Dr. Ward received from a young associate who “spent an hour getting my @$$ kicked in an exit interview.” The duo discusses all things interview exit and when it makes sense - and when it doesn’t.

Viewfinders, this is one of those topics that typically only gets briefly mentioned in practice management and rarely gets scrutinized. We believe there’s something for everyone in this podcast. Share with your colleagues - and management.

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