
The Veterinary Viewfinder Podcast
Dr. Ernie Ward and Beckie Mossor, MPA, RVT, have co-hosted their award-winning weekly veterinary podcast since 2016. Each week, they “tackle the toughest topics in veterinary medicine,” highlighting controversial issues and trending news, introducing veterinary key opinion leaders and provocateurs, and offering solutions to the myriad challenges facing the veterinary profession.
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Make Your VTS or Job Application More Impressive with Heather Carter, MPS, LVT, VTS
Applying for a Veterinary Technician Specialty (VTS), work promotion, or a new job can be daunting. This week we talk to Heather Carter, MPS, LVT, VTS (Anesthesia & Analgesia), about the process to apply for a VTS and how to land that new job or new title!
Host Dr. Ernie Ward is flying solo this week as Beckie Mossor, RVT, has an unexpected last-minute conflict. Luckily for the Viewfinders, we’re joined by the dynamic Heather Carter, MPS, LVT, VTS, to discover how a credentialed veterinary technician can succeed on the VTS journey.
This wide-ranging conversation is full of tips and tricks to make any job application stand out from the crowd. If you’re curious to learn about becoming a Veterinary Technician Specialist, this podcast is simply a must-listen-to episode.
Fireworks. Travel. Noise. Every July 4th, veterinary teams face a predictable surge of panicked pets, frazzled clients, and last-minute sedation requests. So why are so many clinics still reacting instead of preparing?
This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, unpack how veterinary clinics can turn this annual headache into an opportunity to deliver better care and boost revenue. From leveraging your PIMS to send targeted alerts about noise aversion and vaccine needs, to rethinking social media as part of a layered communication strategy, they outline the tools and tactics that practices already have but rarely use.
They also explore underutilized solutions, such as preemptive outreach to anxious pet owners, virtual care referrals, technician-led VCPR visits, and offering in-clinic support during peak noise periods. As Dr. Ward puts it, you’ll pay for it on the front end or the back. But you’ll pay if you don’t prepare and prevent.
Whether it’s the 4th of July, New Year’s Eve, or beach-season boarding, this episode is a playbook for staying ahead of preventable emergencies, protecting your staff’s sanity, and proving your clinic’s value before the fireworks start.