Are You Licensed? Answering Clients' Toughest Questions About Veterinary Credentials
In this episode of The Veterinary Viewfinder, co-hosts Dr. Ernie Ward and Beckie Mosser, RVT, MPA, tackle a potentially rising concern in veterinary clinics: clients questioning whether their veterinary professionals are licensed. As public awareness around veterinary credentials grows, more pet owners are asking whether the person caring for their pet is licensed to perform certain tasks. This shift brings new challenges and sometimes uncomfortable conversations with clients.
Join Dr. Ward and Beckie as they discuss strategies to handle these questions confidently and professionally. From how to properly equip your veterinary team with the right responses to navigating these sometimes tricky interactions, this episode provides essential tips for maintaining trust and transparency in your practice. Whether you're a veterinarian, credentialed veterinary technician, practice manager, veterinary assistant, or support staff, this conversation will help you prepare for this evolving client expectation. Tune in to stay ahead of this trend and ensure your team is ready!
World Pet Obesity Week is October 7-13!
Remember to sign up your clinic to participate in the Association for Pet Obesity Prevention’s (APOP) biennial pet obesity prevalence survey. Visit PetObesityPrevention.org today. Participants will be eligible to win Yeti coolers, iPads, and loads of other prizes!
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