Facebook Safety, Secret Groups, & Online Client Confidentiality

With the recent Facebook/Cambridge Analytica controversy, many veterinary professionals have been concerned and confused about their online safety and the privacy of their client communications. This week veterinarians Ernie Ward and Cyndie Courtney, and veterinary technician Beckie Mossor explore Facebook usage by veterinary clinics, whether or not Facebook Messenger and other social media interactions are potentially violating veterinarian-client confidentiality, how safe and secure (or not?) are Facebook Secret Groups, and debate the question of should veterinary staff members and clients be Facebook friends. 

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