Opening Shots Column: Do you have a practice diva or divo?

Written By Dr. Ernie Ward

I'm thrilled to announce the debut of my new column, "Opening Shots," in the North American Veterinary Community (NAVC) "Today's Veterinary Business" magazine. Here's one of the questions I answer in the December 2020 issue...

“My best technician of 10 years is loved by our clients - but hated by our staff. She’s patient and kind with pets, but condescending and rude with other team members. I don’t want to fire her, but it’s destroying my team. What do I do?”

For the full column, click here: https://todaysveterinarybusiness.com/column/opening-shots/

If you have a veterinary professional or personal life question you'd like me to address, leave a comment or email: OpeningShotsTVB@gmail.com

Dr. Ernie Ward https://www.DrErnieWard.com
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